Gambling is entertainment — and at mas68, we are determined to keep it that way. Our Responsible Gaming programme provides every registered member with the tools, information, and support needed to maintain a healthy, enjoyable relationship with betting and gaming. Whether you play football markets on BRI Liga 1, spin through our slots library, or enjoy live casino sessions, your wellbeing comes before any wager.
mas68 operates on a simple principle: sustainable entertainment is better for everyone. We are not interested in short-term revenue generated from players who are struggling — we are invested in building a platform where members from Jakarta to Bali, from Surabaya to Medan, can enjoy betting as a leisure activity without it ever becoming a source of financial or emotional harm.
Our Responsible Gaming programme is integrated at every level of the Platform — from the moment you register your Account, through every deposit, every session, and every withdrawal. The tools described on this page are available to all members at no cost, without requiring justification, and without any negative consequence to your Account standing. Using these tools is a sign of healthy self-awareness, and our team will never penalise or discourage a member for making use of them.
mas68 strictly enforces a 21+ age restriction across all product verticals — sportsbook, slots, live casino, crash games, and video poker. Age and identity verification is conducted as part of the KYC process, and any Account found to belong to a person under the age of 21 will be immediately suspended, with deposited funds returned to the originating payment method.
Problem gambling — sometimes called gambling disorder — is a recognised behavioural condition characterised by a persistent, uncontrollable urge to gamble despite negative personal, financial, or social consequences. It can develop gradually and is not always easy to identify, particularly in the early stages.
The following warning signs may indicate that gambling has moved beyond healthy recreation. If you recognise several of these patterns in your own behaviour, we strongly encourage you to use the self-management tools on this page and to seek professional support:
The following questions are adapted from widely used responsible gaming screening frameworks. Answer them honestly — your responses are private and for your own reflection only. If you answer "Yes" to three or more questions, we recommend activating one or more of the self-management tools described in the next section.
Reflect on your gambling behaviour over the past 30 days and answer honestly.
mas68 provides a suite of self-management tools that put you in direct control of your gaming activity. All tools are available in your Account dashboard under the Responsible Gaming settings panel and take effect immediately upon activation. There is no waiting period, no fee, and no requirement to provide a reason.
Set a maximum daily, weekly, or monthly deposit cap in Indonesian Rupiah (IDR). Once your chosen limit is reached, further deposits are blocked until the limit period resets. Limit reductions take effect immediately; limit increases require a 7-day cooling-off period before taking effect to prevent impulsive decisions during active play.
Define a maximum duration for any single continuous gaming session — from 30 minutes up to several hours. When your session limit is reached, you will receive a prominent on-screen notification and the option to log out. This tool is particularly effective for preventing unplanned extended play sessions during late-night hours in WIB (Western Indonesia Time).
Activate a temporary account suspension ranging from 24 hours to 6 weeks. During a time-out, you cannot log in, deposit, or place wagers. The time-out cannot be lifted before it expires — this intentional friction helps members follow through on their commitment to take a break, rather than resuming play on impulse.
Request a long-term account suspension of 6 months, 1 year, 2 years, or permanent closure. Self-exclusion is our strongest protective tool and is designed for members who have identified a serious problem or who simply feel that they need an extended period away from gambling. During self-exclusion, all marketing communications from mas68 are also suspended.
Set a ceiling on the total amount you are willing to lose within a defined period. Once your net loss reaches the configured threshold, further wagering is blocked until the limit period resets. This tool works alongside deposit limits to give you two complementary layers of financial protection across all product categories including sportsbook, slots, and live casino.
Opt out of all promotional communications from mas68, including bonus offers, BRI Liga 1 match-day promotions, and seasonal campaigns. This option can be activated independently of any other restriction and does not affect your ability to use the Platform. It is useful if you find that promotional messages increase the urge to gamble beyond what you have planned.
How to activate: Log in to your mas68 Account → navigate to Account Settings → select Responsible Gaming → choose the tool you wish to activate and follow the on-screen steps. All changes are confirmed via the email address registered to your Account. If you experience any difficulty accessing these settings, contact [email protected] immediately — our team will action your request within 24 hours.
The mas68 Platform is strictly for adults aged 21 years or older. We take our obligation to prevent underage gambling seriously and enforce this policy through mandatory identity verification at the point of first withdrawal, with risk-based checks triggered at registration for accounts showing indicators of potential underage use.
We recognise that minors in Indonesian households may have access to shared devices and internet connections. If you share a computer, tablet, or smartphone with younger family members, we strongly recommend taking the following precautions:
If you believe gambling is becoming — or has already become — a problem for you or someone close to you, please reach out for help. Seeking support is a sign of strength, not weakness. The sooner a gambling problem is acknowledged, the more effective the available interventions tend to be.
mas68's Indonesian-speaking support team is available 24 hours a day, 7 days a week, and is trained to handle Responsible Gaming requests with full confidentiality and zero judgment. You can contact us at any time to:
Available 24/7 in English and Indonesian. No judgment. No pressure. Just support.
(Plain text — not a clickable link. Copy and paste into your email client. Use subject line: "RESPONSIBLE GAMING REQUEST")
You must be 21 years of age or older to register and play on the mas68 Platform. This policy is strictly enforced through identity verification.
Every feature below is built into the mas68 Platform to ensure that every player across Indonesia can enjoy our games safely, confidently, and within healthy limits.
Set daily, weekly, or monthly deposit and loss caps in IDR. Limit reductions apply instantly; increases require a mandatory 7-day cooling-off period to prevent impulsive decisions during active play sessions.
Define a maximum continuous session duration. When your limit is reached, a full-screen notification prompts you to step away. Alerts are also available at the halfway mark to keep you aware of elapsed time.
Take a structured break from 24 hours up to 6 weeks. Your Account is fully suspended during a time-out — no logins, no deposits, no wagers. The period cannot be shortened once activated, providing firm, reliable relief.
Request a long-term suspension of 6 months, 1 year, 2 years, or permanent account closure. All promotional communications are halted simultaneously. This is our most powerful protective measure and can be initiated in minutes via Account Settings or by emailing our support team.
Mandatory KYC identity checks confirm every member is 21 or older before withdrawals are processed. Risk-based checks may be triggered at registration. Any Account belonging to a minor is immediately suspended with funds returned.
Our Indonesian-speaking Responsible Gaming specialists are available around the clock via email. They can activate any protective tool on your behalf, provide confidential guidance, and refer you to professional counselling resources if needed — all at no cost.
Enabling any Responsible Gaming tool on mas68 takes under two minutes. Follow the steps below or contact our support team for immediate assistance.
Access your mas68 Account using your registered username and password via the mas68 Login page.
Navigate to Account Settings from the top-right menu. Look for the Responsible Gaming section in the left-hand panel.
Select the tool you wish to activate — deposit limit, session timer, time-out, self-exclusion, loss limit, or marketing opt-out.
Review the settings, confirm your choice, and receive an email confirmation. The tool activates immediately — no waiting period for restrictions.
Responsible gaming and great entertainment are not mutually exclusive — at mas68, they go hand in hand. Explore our full range of products knowing that the tools and support you need are always within reach. Remember: you must be 21 or older to play, and gambling should always remain a source of fun, not stress.